Refund / Return Policy
Returns
You may request a return within 30 days of delivery if the item is unused and in original packaging.
How to return
Email support@veladew.com with your order number. We will send return instructions.
Refunds
Refunds are issued to the original payment method within 5–10 business days after we inspect the return.
Veladew is operated by Wenchang Hengjingle Network Technology Co., Ltd.
Company Name: Wenchang Hengjingle Network Technology Co., Ltd.
Address: Room B1101, Building 1, Yueliangcheng, No. 115, Wenhang Road, Wencheng Town, Wenchang City, Hainan Province, China
Phone: +86 13116566663
Email: support@veladew.com